Shipping & Tracking

When will my order ship?

When your order is packaged and ready to go, we will send you an e-mail notification with your shipping tracking number and a link to where you can track it online. For domestic shipments, please allow at least 5-7 business days for the package to be

What is your shipping policy?

Our warehouse processes and packages orders Monday-Friday. Once your order is picked up from our warehouse, we ask that you please contact the shipping provider for updates regarding shipping and delivery. You can view our full shipping policy here.

Do you ship internationally?

All products, excluding beverages, are available for international purchase. We are unable to ship liquids internationally due to the current customs regulations. We are working hard to make this option available in the future!

How long does it take to receive international shipments?

International shipments can take up to 30-45 business days to be delivered, once your order is picked up from our warehouse.

If I place multiple orders, should I expect to receive multiple packages or one package?

If you place multiple orders, they will be shipped in separate packages. To ensure you do not experience delays, we are unable to combine and ship multiple orders in one package. Standard shipping rates apply.

What should I do if my order is marked as delivered, but I haven't received it?

At times, shipping carriers may mark a package as delivered, but will deliver it at a later time. Please allow 3 – 5 business days for the package to be delivered. If your package has not arrived after the 5th business day, please reach out to our Cu

How will you ship my order?

The shipping carrier is automatically determined based on the weight of your package. Please note that we are unable to make changes to the shipping carrier.

Do you ship to APO/FPO/DPO addresses?

Yes, we ship to APO / FPO / DPO addresses. Transit times may take up to 30 – 45 business days.

What should I do if my tracking information is not updating?

Shipments receive updates at various points between pickup and delivery. However, it is not unusual for the tracking link to go more than 24 hours without an update while in transit.

Are there shipping delays during the holiday season?

During the months of November and December, you may experience shipping delays due to the holidays, influx of orders, and shipping carriers requiring additional time to get you your package. Rest assured, our team is working around the clock to ensur

Can I edit my shipping address?

Once an order is processed, we are unable to edit the shipping address. You will need to work with the shipping carrier assigned to your order to redirect the shipment. If your order is shipped with FedEx, we recommend utilizing FedEx Delivery Manage