Submit your request and we will get back to you as soon as possible.

Alani Nu

<ul id="isPasted"><li>Domestic shipments are shipped via USPS or FedEx.&#xA0;</li></ul><p>The shipping carrier is automatically determined based on the weight of your package. Please note that we are unable to make changes to the shipping carrier.</p>

The shipping carrier is automatically determined based on the weight of your package. Please note that we are unable to make changes to the shipping carrier.

How will you ship my order?

Shipping & Tracking

What are the terms and conditions for the Labor Day Sale?

When is the Labor Day Sale?

How do I participate in the Labor Day Sale?

Can I redeem rewards points during the Labor Day Sale?

Labor Day Sale 2025

How do I apply my discount code?

How do I apply my gift card?

What payment methods do you accept?

How do I purchase a gift card?

What is Shop Pay?

What should I do if I am having trouble placing an order on AlaniNu.com?

Payments, Discount Codes, & Gift Cards

What is your return policy?

What items are final sale?

Can I receive a refund for my return?

Do you offer price adjustments?

Do you offer returns or refunds on purchases from retail locations?

Can I return an order that was placed using my Alani Rewards points?

Returns & Exchanges

Are your products gluten-free?

Are your products keto friendly?

Can I break open Balance Capsules into a beverage?

Which products are vegan?

Are your products packaged in temperature regulated bottles?

Our Products

When will my order ship?

What is your shipping policy?

Do you ship internationally?

If I place multiple orders, should I expect to receive multiple packages or one package?

What should I do if my order is marked as delivered, but I haven't received it?

Do you ship to APO/FPO/DPO addresses?

What should I do if my tracking information is not updating?

Are there shipping delays during the holiday season?

Can I edit my shipping address?

How do I receive the GOVX discount?

How much will I save with a GOVX discount?

Who qualifies for a GOVX discount?

Does it cost money to create a GOVX account?

Can I share the GOVX discount with friends or family?

Do I need a code to receive the GOVX discount?

Is a GOVX discount available for international customers?

GOVX

What is the Alani Rewards Program?

How do I sign up for Alani Rewards?

How do I earn Alani Points?

Do Alani Points expire?

How can I use my Alani Points?

What are the different Alani Rewards membership statuses?

Can I lose my current Alani Rewards membership status?

How can I check my points balance and membership status?

How does your “Refer a Friend” perk work?

Alani Rewards Program

How will you ship my order?Updated 10 days ago