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Returns & Exchanges

What is your return policy?

Within 30 days of your purchase from Alaninu.com, you can submit a return for eligible items in exchange for store credit. To submit your return, please use the following link, which will direct you to our return portal: Alani Nu Returns. If your ret

What items are final sale?

The following items are final sale:. Beverages:. Snacks:. Merchandise. Limited-edition items. All orders placed using a discount, rewards points, or during a promotion (i.e. Black Friday promo, BOGO deals, etc.)

Can I receive a refund for my return?

No, we do not offer refunds on returns. To view our full Return Policy, click here. Please keep in mind, all items purchased during promotions (i.e.Black Friday promo, BOGO deals, etc.) are final sale and cannot be returned.

Do you offer price adjustments?

We do not offer price adjustments on any purchases.

Do you offer returns or refunds on purchases from retail locations?

For purchases made through retail locations, we recommend reaching out to the retailer directly to inquire about returns, exchanges, or refunds. We are unable to issue refunds or accept returns for purchases made at retail locations.

Can I return an order that was placed using my Alani Rewards points?

No, all orders placed using rewards points are final sale. To view our full Return Policy, click here.