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Alani Nu

There is currently an influx of orders due to our Black Friday Sale. While there may be delays during the fulfillment process, our amazing team is working around the clock to package orders as quickly as possible!Additionally, shipping carriers may experience delays in picking up, processing, and delivering your order due to the busy holiday season.&#xA0;If you have any questions about your order, please reach out to our Customer Service Team by emailing&#xA0;<a href="mailto:contact@alaninu.com" rel="noreferrer noopener" style=" text-decoration: none;" target="_blank">contact@alaninu.com</a>.&#xA0;&#xA0;

There is currently an influx of orders due to our Black Friday Sale. While there may be delays during the fulfillment process, our amazing team is working around the clock to package orders as quickly as possible!. Additionally, shipping carriers may

When will I get my order from the Black Friday Sale?

Black Friday Sale

What are the Terms and Conditions of the Black Friday Sale?

When is the Black Friday Sale?

How do I participate in the Black Friday Sale?

If I need to cancel or edit my order, what should I do?

What is your return policy?

What items are final sale?

Can I receive a refund for my return?

Do you offer price adjustments?

Do you offer returns or refunds on purchases from retail locations?

Can I return an order that was placed using my Alani Rewards points?

Returns & Exchanges

How can I get Winter Wonderland Ornament?

Fan Fave Restock

How do I apply my discount code?

How do I apply my gift card?

What payment methods do you accept?

How do I purchase a gift card?

What is Shop Pay?

What should I do if I am having trouble placing an order on AlaniNu.com?

Payments, Discount Codes, & Gift Cards

Are your products gluten-free?

Are your products keto friendly?

Can I break open Balance Capsules into a beverage?

Which products are vegan?

Are your products packaged in temperature regulated bottles?

Our Products

When will my order ship?

What is your shipping policy?

Do you ship internationally?

If I place multiple orders, should I expect to receive multiple packages or one package?

What should I do if my order is marked as delivered, but I haven't received it?

How will you ship my order?

Do you ship to APO/FPO/DPO addresses?

What should I do if my tracking information is not updating?

Are there shipping delays during the holiday season?

Can I edit my shipping address?

Shipping & Tracking

How do I receive the GOVX discount?

How much will I save with a GOVX discount?

Who qualifies for a GOVX discount?

Does it cost money to create a GOVX account?

Can I share the GOVX discount with friends or family?

Do I need a code to receive the GOVX discount?

Is a GOVX discount available for international customers?

GOVX

What is the Alani Rewards Program?

How do I sign up for Alani Rewards?

How do I earn Alani Points?

Do Alani Points expire?

How can I use my Alani Points?

What are the different Alani Rewards membership statuses?

Can I lose my current Alani Rewards membership status?

How can I check my points balance and membership status?

How does your “Refer a Friend” perk work?

Alani Rewards Program

When will I get my order from the Black Friday Sale?Updated a year ago