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Alani Nu

If you are having trouble placing an order on our website, we recommend following the steps listed below: &#x2022; Clear the data from your browser history &#x2022; Verify your payment information has been entered correctly &#x2022; Use an alternative device or browser to place your order If your order is still failing to process, please reach out to our Customer Service Team at&#xA0;<a href="mailto:contact@alaninu.com" style=" text-decoration: none;">contact@alaninu.com</a>.

If you are having trouble placing an order on our website, we recommend following the steps listed below:• Clear the data from your browser history• Verify your payment information has been entered correctly• Use an alternative device or browser to p

What should I do if I am having trouble placing an order on AlaniNu.com?

Payments, Discount Codes, & Gift Cards

What are the Terms and Conditions of Alani's Birthday Giveaway?

When is Alani's Birthday Giveaway?

How do I participate in Alani's Birthday Giveaway?

If I need to cancel or edit my order, what should I do?

When will I get my order from Alani's Birthday Giveaway?

Alani's Birthday Giveaway

What is your return policy?

What items are final sale?

Can I receive a refund for my return?

Do you offer price adjustments?

Do you offer returns or refunds on purchases from retail locations?

Can I return an order that was placed using my Alani Rewards points?

Returns & Exchanges

Are your products gluten-free?

Are your products keto friendly?

Can I break open Balance Capsules into a beverage?

Which products are vegan?

Are your products packaged in temperature regulated bottles?

Our Products

How do I apply my discount code?

How do I apply my gift card?

What payment methods do you accept?

How do I purchase a gift card?

What is Shop Pay?

When will my order ship?

What is your shipping policy?

Do you ship internationally?

How long does it take to receive international shipments?

If I place multiple orders, should I expect to receive multiple packages or one package?

What should I do if my order is marked as delivered, but I haven't received it?

How will you ship my order?

Do you ship to APO/FPO/DPO addresses?

What should I do if my tracking information is not updating?

Are there shipping delays during the holiday season?

Can I edit my shipping address?

Shipping & Tracking

How do I receive the GOVX discount?

How much will I save with a GOVX discount?

Who qualifies for a GOVX discount?

Does it cost money to create a GOVX account?

Can I share the GOVX discount with friends or family?

Do I need a code to receive the GOVX discount?

Is a GOVX discount available for international customers?

GOVX

What is the Alani Rewards Program?

How do I sign up for Alani Rewards?

How do I earn Alani Points?

Do Alani Points expire?

How can I use my Alani Points?

What are the different Alani Rewards membership statuses?

Can I lose my current Alani Rewards membership status?

How can I check my points balance and membership status?

How does your “Refer a Friend” perk work?

Alani Rewards Program

What should I do if I am having trouble placing an order on AlaniNu.com?Updated a year ago