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Alani Nu

Once an order is processed, our Team cannot cancel or edit any orders.Please reach out to our Customer Service Team at&#xA0;<a href="mailto:contact@alaninu.com" rel="noreferrer" style=" text-decoration: none;" target="_blank">contact@alaninu.com</a>&#xA0;with your order&#xA0;number and they would be happy to take a look at your order!

Once an order is processed, our Team cannot cancel or edit any orders. Please reach out to our Customer Service Team at contact@alaninu.com with your order number and they would be happy to take a look at your order!

If I need to cancel or edit my order, what should I do?

Black Friday Sale

What are the Terms and Conditions of the Black Friday Sale?

When is the Black Friday Sale?

How do I participate in the Black Friday Sale?

When will I get my order from the Black Friday Sale?

What is your return policy?

What items are final sale?

Can I receive a refund for my return?

Do you offer price adjustments?

Do you offer returns or refunds on purchases from retail locations?

Can I return an order that was placed using my Alani Rewards points?

Returns & Exchanges

How can I get Winter Wonderland Ornament?

Fan Fave Restock

How do I apply my discount code?

How do I apply my gift card?

What payment methods do you accept?

How do I purchase a gift card?

What is Shop Pay?

What should I do if I am having trouble placing an order on AlaniNu.com?

Payments, Discount Codes, & Gift Cards

Are your products gluten-free?

Are your products keto friendly?

Can I break open Balance Capsules into a beverage?

Which products are vegan?

Are your products packaged in temperature regulated bottles?

Our Products

When will my order ship?

What is your shipping policy?

Do you ship internationally?

If I place multiple orders, should I expect to receive multiple packages or one package?

What should I do if my order is marked as delivered, but I haven't received it?

How will you ship my order?

Do you ship to APO/FPO/DPO addresses?

What should I do if my tracking information is not updating?

Are there shipping delays during the holiday season?

Can I edit my shipping address?

Shipping & Tracking

How do I receive the GOVX discount?

How much will I save with a GOVX discount?

Who qualifies for a GOVX discount?

Does it cost money to create a GOVX account?

Can I share the GOVX discount with friends or family?

Do I need a code to receive the GOVX discount?

Is a GOVX discount available for international customers?

GOVX

What is the Alani Rewards Program?

How do I sign up for Alani Rewards?

How do I earn Alani Points?

Do Alani Points expire?

How can I use my Alani Points?

What are the different Alani Rewards membership statuses?

Can I lose my current Alani Rewards membership status?

How can I check my points balance and membership status?

How does your “Refer a Friend” perk work?

Alani Rewards Program

If I need to cancel or edit my order, what should I do?Updated a year ago